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| 1 | <?php |
| 2 | |
| 3 | namespace BO\Zmsbackend\Process\Repository; |
| 4 | |
| 5 | use BO\Zmsbackend\Scope\Service\Scope as ScopeEntity; |
| 6 | use BO\Zmsentities\Process as ProcessEntity; |
| 7 | use BO\Zmsdldb\Helper\DateTime; |
| 8 | use DateTimeImmutable; |
| 9 | |
| 10 | /** |
| 11 | * @SuppressWarnings(Methods) |
| 12 | * @SuppressWarnings(Complexity) |
| 13 | */ |
| 14 | class Process extends \BO\Zmsbackend\Query\Base implements \BO\Zmsbackend\Query\MappingInterface |
| 15 | { |
| 16 | /** |
| 17 | * * @var String TABLE mysql table reference |
| 18 | */ |
| 19 | const TABLE = 'buerger'; |
| 20 | |
| 21 | const QUERY_DEREFERENCED = "UPDATE `buerger` process LEFT JOIN `standort` s USING(StandortID) |
| 22 | SET |
| 23 | process.Anmerkung = ?, |
| 24 | process.custom_text_field = ?, |
| 25 | process.custom_text_field2 = ?, |
| 26 | process.StandortID = 0, |
| 27 | process.AbholortID = 0, |
| 28 | process.Abholer = 0, |
| 29 | process.Name = 'dereferenced', |
| 30 | process.IPadresse = '', |
| 31 | process.IPTimeStamp = 0, |
| 32 | process.NutzerID = 0, |
| 33 | process.vorlaeufigeBuchung = 0, |
| 34 | process.bestaetigt = 1, |
| 35 | process.absagecode = 'deref!0', |
| 36 | process.EMail = '', |
| 37 | process.NutzerID = 0, |
| 38 | process.priority = null, |
| 39 | process.status = 'blocked' |
| 40 | WHERE |
| 41 | (process.BuergerID = ? AND process.absagecode = ?) |
| 42 | OR process.istFolgeterminvon = ? |
| 43 | "; |
| 44 | |
| 45 | const QUERY_CANCELED = " |
| 46 | UPDATE `buerger` process LEFT JOIN `standort` s USING(StandortID) |
| 47 | SET |
| 48 | process.Anmerkung = CONCAT( |
| 49 | 'Abgesagter Termin gebucht am: ', |
| 50 | FROM_UNIXTIME(process.IPTimeStamp,'%d.%m.%Y, %H:%i'),' Uhr | ', |
| 51 | IFNULL(process.Anmerkung,'') |
| 52 | ), |
| 53 | process.Name = '(abgesagt)', |
| 54 | process.IPadresse = '', |
| 55 | process.IPTimeStamp = :canceledTimestamp + (IFNULL(s.loeschdauer, 15) * 60), |
| 56 | process.NutzerID = 0, |
| 57 | process.vorlaeufigeBuchung = 1, |
| 58 | process.status = 'deleted', |
| 59 | process.absagecode = :newAuthKey |
| 60 | WHERE |
| 61 | (process.BuergerID = :processId AND process.absagecode = :authKey) |
| 62 | OR process.istFolgeterminvon = :processId |
| 63 | "; |
| 64 | |
| 65 | const QUERY_DELETE = "DELETE FROM `buerger` |
| 66 | WHERE |
| 67 | BuergerID = ? |
| 68 | OR istFolgeterminvon = ? |
| 69 | "; |
| 70 | |
| 71 | const QUERY_REASSIGN_PROCESS_CREDENTIALS = "UPDATE `buerger` process |
| 72 | SET |
| 73 | process.BuergerID = :newProcessId, |
| 74 | process.absagecode = :newAuthKey |
| 75 | WHERE BuergerID = :processId |
| 76 | "; |
| 77 | |
| 78 | const QUERY_REASSIGN_PROCESS_REQUESTS = "UPDATE `buergeranliegen` requests |
| 79 | SET |
| 80 | requests.BuergerID = :newProcessId |
| 81 | WHERE BuergerID = :processId |
| 82 | "; |
| 83 | |
| 84 | const QUERY_REASSIGN_FOLLWING_PROCESS = "UPDATE `buerger` process |
| 85 | SET process.istFolgeterminvon = :newProcessId |
| 86 | WHERE istFolgeterminvon = :processId |
| 87 | "; |
| 88 | |
| 89 | const QUERY_UPDATE_FOLLOWING_PROCESS = "UPDATE buerger |
| 90 | SET vorlaeufigeBuchung = :reserved |
| 91 | WHERE istFolgeterminvon = :processID |
| 92 | "; |
| 93 | |
| 94 | public function getQueryNewProcessId() |
| 95 | { |
| 96 | $random = rand(20, 999); |
| 97 | return 'SELECT pseq.processId AS `nextid` |
| 98 | FROM process_sequence pseq |
| 99 | WHERE pseq.processId = ( |
| 100 | SELECT ps.processID FROM `process_sequence` ps LEFT JOIN `' . self::getTablename() . '` p |
| 101 | ON ps.processId = p.BuergerID |
| 102 | WHERE p.`BuergerID` IS NULL |
| 103 | LIMIT ' . $random . ',1) |
| 104 | FOR UPDATE'; |
| 105 | } |
| 106 | |
| 107 | public function getLockProcessId() |
| 108 | { |
| 109 | return 'SELECT p.`BuergerID` FROM `' . self::getTablename() . '` p WHERE p.`BuergerID` = :processId FOR UPDATE'; |
| 110 | } |
| 111 | |
| 112 | public function getLockAssignedWorkstationId() |
| 113 | { |
| 114 | return 'SELECT p.`NutzerID` |
| 115 | FROM `' . self::getTablename() . '` p |
| 116 | WHERE p.`BuergerID` = :processId |
| 117 | FOR UPDATE'; |
| 118 | } |
| 119 | |
| 120 | #[\Override] |
| 121 | public function addJoin() |
| 122 | { |
| 123 | $joins = []; |
| 124 | |
| 125 | if ($this->shouldLoadEntity('availability')) { |
| 126 | $joins[] = $this->addJoinAvailability(); |
| 127 | } |
| 128 | |
| 129 | if ($this->shouldLoadEntity('scope')) { |
| 130 | $joins[] = $this->addJoinScope(); |
| 131 | } |
| 132 | |
| 133 | return $joins; |
| 134 | } |
| 135 | |
| 136 | /** |
| 137 | * Add Availability to the dataset |
| 138 | */ |
| 139 | protected function addJoinAvailability() |
| 140 | { |
| 141 | $this->leftJoin( |
| 142 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Availability\Repository\Availability::TABLE, 'availability'), |
| 143 | \BO\Zmsbackend\Availability\Repository\Availability::getJoinExpression('`process`', '`availability`') |
| 144 | ); |
| 145 | $joinQuery = new \BO\Zmsbackend\Availability\Repository\Availability($this, $this->getPrefixed('appointments__0__availability__')); |
| 146 | return $joinQuery; |
| 147 | } |
| 148 | |
| 149 | /** |
| 150 | * Add Scope to the dataset |
| 151 | */ |
| 152 | protected function addJoinScope() |
| 153 | { |
| 154 | $this->leftJoin( |
| 155 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Query\Scope::TABLE, 'scope'), |
| 156 | self::expression( |
| 157 | 'IF(`process`.`AbholortID`, |
| 158 | `process`.`AbholortID`, |
| 159 | `process`.`StandortID` |
| 160 | )' |
| 161 | ), |
| 162 | '=', |
| 163 | 'scope.StandortID' |
| 164 | ); |
| 165 | $joinQuery = new \BO\Zmsbackend\Query\Scope($this, $this->getPrefixed('scope__')); |
| 166 | return $joinQuery; |
| 167 | } |
| 168 | |
| 169 | public function addConditionDate($date) |
| 170 | { |
| 171 | $this->query->where('process.Datum', '=', $date); |
| 172 | return $this; |
| 173 | } |
| 174 | |
| 175 | public function addConditionDisplayNumber($displayNumber) |
| 176 | { |
| 177 | $this->query->where('process.displayNumber', '=', $displayNumber); |
| 178 | return $this; |
| 179 | } |
| 180 | |
| 181 | protected function calculateStatus() |
| 182 | { |
| 183 | if ($this->query->value('Name') === '(abgesagt)') { |
| 184 | return 'deleted'; |
| 185 | } |
| 186 | |
| 187 | if ( |
| 188 | $this->query->value('StandortID') == 0 |
| 189 | && $this->query->value('AbholortID') == 0 |
| 190 | ) { |
| 191 | return 'blocked'; |
| 192 | } |
| 193 | |
| 194 | if ( |
| 195 | $this->query->value('vorlaeufigeBuchung') == 1 |
| 196 | && $this->query->value('bestaetigt') == 0 |
| 197 | ) { |
| 198 | return 'reserved'; |
| 199 | } |
| 200 | |
| 201 | if ($this->query->value('nicht_erschienen') != 0) { |
| 202 | return 'missed'; |
| 203 | } |
| 204 | |
| 205 | if ($this->query->value('parked') != 0) { |
| 206 | return 'parked'; |
| 207 | } |
| 208 | |
| 209 | if ( |
| 210 | $this->query->value('Abholer') != 0 |
| 211 | && $this->query->value('AbholortID') != 0 |
| 212 | && $this->query->value('NutzerID') == 0 |
| 213 | ) { |
| 214 | return 'pending'; |
| 215 | } |
| 216 | |
| 217 | if ( |
| 218 | $this->query->value('AbholortID') == 0 |
| 219 | && $this->query->value('aufruferfolgreich') != 0 |
| 220 | && $this->query->value('NutzerID') != 0 |
| 221 | ) { |
| 222 | return 'processing'; |
| 223 | } |
| 224 | |
| 225 | if ( |
| 226 | $this->query->value('aufrufzeit') != "00:00:00" |
| 227 | && $this->query->value('NutzerID') != 0 |
| 228 | && $this->query->value('AbholortID') == 0 |
| 229 | ) { |
| 230 | return 'called'; |
| 231 | } |
| 232 | |
| 233 | if ($this->query->value('Uhrzeit') == "00:00:00") { |
| 234 | return 'queued'; |
| 235 | } |
| 236 | |
| 237 | if ( |
| 238 | $this->query->value('vorlaeufigeBuchung') == 0 |
| 239 | && $this->query->value('bestaetigt') == 0 |
| 240 | ) { |
| 241 | return 'preconfirmed'; |
| 242 | } |
| 243 | |
| 244 | if ( |
| 245 | $this->query->value('vorlaeufigeBuchung') == 0 |
| 246 | && $this->query->value('bestaetigt') == 1 |
| 247 | ) { |
| 248 | return 'confirmed'; |
| 249 | } |
| 250 | |
| 251 | return null; |
| 252 | } |
| 253 | |
| 254 | #[\Override] |
| 255 | public function getEntityMapping() |
| 256 | { |
| 257 | $status_expression = self::expression( |
| 258 | 'CASE |
| 259 | WHEN process.status = "called" AND process.aufrufzeit != "00:00:00" AND process.NutzerID != 0 AND process.AbholortID = 0 |
| 260 | THEN "called" |
| 261 | WHEN process.status = "called" AND process.Uhrzeit = "00:00:00" |
| 262 | THEN "queued" |
| 263 | WHEN process.status = "called" AND process.vorlaeufigeBuchung = 0 AND process.bestaetigt = 1 |
| 264 | THEN "confirmed" |
| 265 | ELSE process.status |
| 266 | END' |
| 267 | ); |
| 268 | |
| 269 | return array_filter([ |
| 270 | 'amendment' => 'process.Anmerkung', |
| 271 | 'id' => 'process.BuergerID', |
| 272 | 'appointments__0__date' => self::expression( |
| 273 | 'CONCAT(`process`.`Datum`, " ", `process`.`Uhrzeit`)' |
| 274 | ), |
| 275 | 'scope__id' => self::expression( |
| 276 | 'IF(`process`.`AbholortID`, |
| 277 | `process`.`AbholortID`, |
| 278 | `process`.`StandortID` |
| 279 | )' |
| 280 | ), |
| 281 | 'appointments__0__scope__id' => 'process.StandortID', |
| 282 | // 'appointments__0__slotCount' => 'process.hatFolgetermine', |
| 283 | 'appointments__0__slotCount' => self::expression('process.hatFolgetermine + 1'), |
| 284 | 'authKey' => 'process.absagecode', |
| 285 | 'clients__0__email' => 'process.EMail', |
| 286 | 'clients__0__emailSendCount' => 'process.EMailverschickt', |
| 287 | 'clients__0__familyName' => 'process.Name', |
| 288 | 'clients__0__surveyAccepted' => 'process.zustimmung_kundenbefragung', |
| 289 | 'clients__0__telephone' => self::expression( |
| 290 | 'IF(`process`.`telefonnummer_fuer_rueckfragen`!="", |
| 291 | `process`.`telefonnummer_fuer_rueckfragen`, |
| 292 | `process`.`Telefonnummer` |
| 293 | )' |
| 294 | ), |
| 295 | 'customTextfield' => 'process.custom_text_field', |
| 296 | 'customTextfield2' => 'process.custom_text_field2', |
| 297 | 'createIP' => 'process.IPAdresse', |
| 298 | 'priority' => 'process.priority', |
| 299 | 'createTimestamp' => 'process.IPTimeStamp', |
| 300 | 'lastChange' => 'process.updateTimestamp', |
| 301 | 'showUpTime' => 'process.showUpTime', |
| 302 | 'processingTime' => 'process.processing_time', |
| 303 | 'timeoutTime' => 'process.timeoutTime', |
| 304 | 'finishTime' => 'process.finishTime', |
| 305 | 'status' => $status_expression, |
| 306 | 'queue__status' => $status_expression, |
| 307 | 'queue__arrivalTime' => self::expression( |
| 308 | 'CONCAT( |
| 309 | `process`.`Datum`, |
| 310 | " ", |
| 311 | IF(`process`.`wsm_aufnahmezeit`, `process`.`wsm_aufnahmezeit`, `process`.`Uhrzeit`) |
| 312 | )' |
| 313 | ), |
| 314 | 'queue__callCount' => 'process.AnzahlAufrufe', |
| 315 | 'queue__callTime' => 'process.aufrufzeit', |
| 316 | 'queue__lastCallTime' => 'process.Timestamp', |
| 317 | 'displayNumber' => self::expression( |
| 318 | 'COALESCE( |
| 319 | `process`.`displayNumber`, |
| 320 | IF(`process`.`wartenummer`, |
| 321 | `process`.`wartenummer`, |
| 322 | `process`.`BuergerID` |
| 323 | ) |
| 324 | )' |
| 325 | ), |
| 326 | 'queue__number' => self::expression( |
| 327 | 'IF(`process`.`wartenummer`, |
| 328 | `process`.`wartenummer`, |
| 329 | `process`.`BuergerID` |
| 330 | )' |
| 331 | ), |
| 332 | 'queue__destination' => $this->shouldLoadEntity('processuser') |
| 333 | ? 'processuser.Arbeitsplatznr' |
| 334 | : '', |
| 335 | 'queue__destinationHint' => $this->shouldLoadEntity('processuser') |
| 336 | ? 'processuser.aufrufzusatz' |
| 337 | : '', |
| 338 | 'queue__waitingTime' => 'process.waiting_time', |
| 339 | 'queue__wayTime' => 'process.way_time', |
| 340 | 'queue__withAppointment' => self::expression( |
| 341 | 'IF(`process`.`wartenummer`, |
| 342 | "0", |
| 343 | "1" |
| 344 | )' |
| 345 | ), |
| 346 | 'reminderTimestamp' => 'process.Erinnerungszeitpunkt', |
| 347 | '__clientsCount' => 'process.AnzahlPersonen', |
| 348 | 'wasMissed' => 'process.wasMissed', |
| 349 | 'externalUserId' => 'process.external_user_id', |
| 350 | 'isTicketprinter' => 'process.is_ticketprinter', |
| 351 | 'parkedBy' => 'process.parkedBy', |
| 352 | ], 'strlen'); |
| 353 | } |
| 354 | |
| 355 | public function addCountValue() |
| 356 | { |
| 357 | $this->query->select([ |
| 358 | 'processCount' => self::expression('COUNT(*)'), |
| 359 | ]); |
| 360 | return $this; |
| 361 | } |
| 362 | |
| 363 | public function addConditionHasTelephone() |
| 364 | { |
| 365 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) { |
| 366 | $condition |
| 367 | ->andWith('process.telefonnummer_fuer_rueckfragen', '!=', '') |
| 368 | ->orWith('process.Telefonnummer', '!=', ''); |
| 369 | }); |
| 370 | return $this; |
| 371 | } |
| 372 | |
| 373 | public function addConditionProcessDeleteInterval(\DateTimeInterface $expirationDate) |
| 374 | { |
| 375 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($expirationDate) { |
| 376 | $query->andWith( |
| 377 | self::expression( |
| 378 | 'CONCAT(`process`.`Datum`, " ", `process`.`Uhrzeit`)' |
| 379 | ), |
| 380 | '<=', |
| 381 | $expirationDate->format('Y-m-d H:i:s') |
| 382 | ); |
| 383 | }); |
| 384 | $this->query->orderBy('appointments__0__date', 'ASC'); |
| 385 | return $this; |
| 386 | } |
| 387 | |
| 388 | public function addConditionProcessExpiredIPTimeStamp(\DateTimeInterface $expirationDate) |
| 389 | { |
| 390 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($expirationDate) { |
| 391 | $query->andWith('process.IPTimeStamp', '<=', $expirationDate->getTimestamp()); |
| 392 | }); |
| 393 | $this->query->orderBy('appointments__0__date', 'ASC'); |
| 394 | return $this; |
| 395 | } |
| 396 | |
| 397 | public function addConditionProcessReminderInterval(\DateTimeInterface $dateTime) |
| 398 | { |
| 399 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($dateTime) { |
| 400 | $query |
| 401 | ->andWith('process.Erinnerungszeitpunkt', '<=', $dateTime->getTimestamp()) |
| 402 | ->andWith('process.Erinnerungszeitpunkt', '>=', $dateTime->modify("-5 Minutes")->getTimestamp()); |
| 403 | }); |
| 404 | $this->query->orderBy('reminderTimestamp', 'ASC'); |
| 405 | return $this; |
| 406 | } |
| 407 | |
| 408 | public function addConditionProcessMailReminder( |
| 409 | \DateTimeInterface $now, |
| 410 | \DateTimeInterface $lastRun, |
| 411 | $defaultReminderInMinutes |
| 412 | ) { |
| 413 | $this->query |
| 414 | ->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($now, $lastRun, $defaultReminderInMinutes) { |
| 415 | $query |
| 416 | ->andWith( |
| 417 | self::expression( |
| 418 | 'CONCAT(`process`.`Datum`, " ", `process`.`Uhrzeit`)' |
| 419 | ), |
| 420 | '>', |
| 421 | $lastRun->format('Y-m-d H:i:s') |
| 422 | ) |
| 423 | ->andWith( |
| 424 | self::expression( |
| 425 | 'CONCAT(`process`.`Datum`, " ", `process`.`Uhrzeit`)' |
| 426 | ), |
| 427 | '>', |
| 428 | $now->format('Y-m-d H:i:s') |
| 429 | ) |
| 430 | ->andWith( |
| 431 | 'scopemail.send_reminder', |
| 432 | '=', |
| 433 | 1 |
| 434 | ) |
| 435 | ->andWith( |
| 436 | 'process.EMail', |
| 437 | '<>', |
| 438 | "" |
| 439 | ) |
| 440 | ->andWith( |
| 441 | 'process.EMailverschickt', |
| 442 | '=', |
| 443 | 0 |
| 444 | ) |
| 445 | ->andWith( |
| 446 | self::expression( |
| 447 | 'DATE_SUB(CONCAT(`process`.`Datum`, " ", `process`.`Uhrzeit`), INTERVAL ' |
| 448 | . 'IFNULL(scopemail.send_reminder_minutes_before, ' . $defaultReminderInMinutes |
| 449 | . ') MINUTE)' |
| 450 | ), |
| 451 | '<=', |
| 452 | $now->format('Y-m-d H:i:s') |
| 453 | ); |
| 454 | }); |
| 455 | $this->query->orderBy('appointments__0__date', 'ASC'); |
| 456 | return $this; |
| 457 | } |
| 458 | |
| 459 | public function addConditionProcessId($processId) |
| 460 | { |
| 461 | $this->query->where('process.BuergerID', '=', $processId); |
| 462 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) { |
| 463 | $condition |
| 464 | ->andWith('process.istFolgeterminvon', 'IS', null) |
| 465 | ->orWith('process.istFolgeterminvon', '=', 0); |
| 466 | }); |
| 467 | return $this; |
| 468 | } |
| 469 | |
| 470 | public function addConditionProcessIdFollow($processId) |
| 471 | { |
| 472 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) use ($processId) { |
| 473 | $condition |
| 474 | ->andWith('process.BuergerID', '=', $processId) |
| 475 | ->orWith('process.istFolgeterminvon', '=', $processId); |
| 476 | }); |
| 477 | return $this; |
| 478 | } |
| 479 | |
| 480 | public function addConditionIgnoreSlots() |
| 481 | { |
| 482 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) { |
| 483 | $condition |
| 484 | ->andWith('process.istFolgeterminvon', 'IS', null) |
| 485 | ->orWith('process.istFolgeterminvon', '=', 0); |
| 486 | }); |
| 487 | return $this; |
| 488 | } |
| 489 | |
| 490 | public function addConditionScopeId($scopeId) |
| 491 | { |
| 492 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($scopeId) { |
| 493 | $query |
| 494 | ->andWith('process.StandortID', '=', $scopeId) |
| 495 | ->orWith('process.AbholortID', '=', $scopeId); |
| 496 | }); |
| 497 | return $this; |
| 498 | } |
| 499 | |
| 500 | public function addConditionScopeIds($scopeIds) |
| 501 | { |
| 502 | if (count($scopeIds) === 0) { |
| 503 | $this->query->where(self::expression('1'), '=', 0); |
| 504 | return $this; |
| 505 | } |
| 506 | |
| 507 | if (count($scopeIds) === 1) { |
| 508 | return $this->addConditionScopeId($scopeIds[0]); |
| 509 | } |
| 510 | |
| 511 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($scopeIds) { |
| 512 | $query |
| 513 | ->andWith('process.StandortID', 'IN', $scopeIds) |
| 514 | ->orWith('process.AbholortID', 'IN', $scopeIds); |
| 515 | }); |
| 516 | |
| 517 | return $this; |
| 518 | } |
| 519 | |
| 520 | public function addConditionQueueNumber($queueNumber, $queueLimit = 10000) |
| 521 | { |
| 522 | ($queueLimit > $queueNumber) |
| 523 | ? $this->query->where('process.wartenummer', '=', $queueNumber) |
| 524 | : $this->query->where('process.BuergerID', '=', $queueNumber); |
| 525 | return $this; |
| 526 | } |
| 527 | |
| 528 | public function addConditionWorkstationId($workstationId) |
| 529 | { |
| 530 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($workstationId) { |
| 531 | $query->andWith('process.NutzerID', '=', $workstationId); |
| 532 | $query->andWith('process.StandortID', '>', 0); |
| 533 | }); |
| 534 | return $this; |
| 535 | } |
| 536 | |
| 537 | public function addConditionTime($dateTime) |
| 538 | { |
| 539 | $this->query->where('process.Datum', '=', $dateTime->format('Y-m-d')); |
| 540 | return $this; |
| 541 | } |
| 542 | |
| 543 | /** |
| 544 | * Identify processes between two dates |
| 545 | */ |
| 546 | public function addConditionTimeframe(\DateTimeInterface $startDate, \DateTimeInterface $endDate) |
| 547 | { |
| 548 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) use ($startDate, $endDate) { |
| 549 | $condition |
| 550 | ->andWith('process.Datum', '<=', $endDate->format('Y-m-d')) |
| 551 | ->andWith('process.Datum', '>=', $startDate->format('Y-m-d')); |
| 552 | }); |
| 553 | return $this; |
| 554 | } |
| 555 | |
| 556 | public function addConditionAuthKey($authKey) |
| 557 | { |
| 558 | $authKey = urldecode($authKey); |
| 559 | $this->query->where('process.absagecode', '=', $authKey); |
| 560 | return $this; |
| 561 | } |
| 562 | |
| 563 | public function addConditionAssigned() |
| 564 | { |
| 565 | $this->query->where('process.StandortID', '!=', "0"); |
| 566 | return $this; |
| 567 | } |
| 568 | |
| 569 | public function addConditionStatus($status) |
| 570 | { |
| 571 | $this->query->where('process.status', '=', $status); |
| 572 | return $this; |
| 573 | } |
| 574 | |
| 575 | public function addConditionIsReserved() |
| 576 | { |
| 577 | $this->query->where('process.name', 'NOT IN', array( |
| 578 | 'dereferenced', |
| 579 | '(abgesagt)' |
| 580 | )) |
| 581 | ->where('process.vorlaeufigeBuchung', '=', 1) |
| 582 | ->where('process.StandortID', '>', 0); |
| 583 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) { |
| 584 | $condition |
| 585 | ->andWith('process.istFolgeterminvon', 'IS', null) |
| 586 | ->orWith('process.istFolgeterminvon', '=', 0); |
| 587 | }); |
| 588 | return $this; |
| 589 | } |
| 590 | |
| 591 | public function addConditionSearch($queryString, $orWhere = false) |
| 592 | { |
| 593 | $queryString = trim($queryString); |
| 594 | $terms = $this->parseSearchTerms($queryString); |
| 595 | if ($terms === []) { |
| 596 | return $this; |
| 597 | } |
| 598 | |
| 599 | $condition = function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($terms) { |
| 600 | if (count($terms) > 1) { |
| 601 | foreach ($terms as $term) { |
| 602 | $query->andWith(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $inner) use ($term) { |
| 603 | $this->appendNamePartLikeGroup($inner, $term['value'], true); |
| 604 | }); |
| 605 | } |
| 606 | return; |
| 607 | } |
| 608 | |
| 609 | $term = $terms[0]['value']; |
| 610 | if ($terms[0]['quoted']) { |
| 611 | $this->appendNamePartLikeGroup($query, $term, true); |
| 612 | return; |
| 613 | } |
| 614 | |
| 615 | $likeContains = '%' . $this->escapeLikeValue($term) . '%'; |
| 616 | $useNameWordBoundary = !$this->isNumericSearchQuery($term) && mb_strlen($term) <= 3; |
| 617 | |
| 618 | if ($useNameWordBoundary) { |
| 619 | $this->appendNamePartLikeGroup($query, $term, true, true); |
| 620 | } else { |
| 621 | $query->orWith('process.Name', 'LIKE', $likeContains); |
| 622 | } |
| 623 | $query->orWith('process.EMail', 'LIKE', $likeContains); |
| 624 | $query->orWith('process.Telefonnummer', 'LIKE', $likeContains); |
| 625 | $query->orWith('process.telefonnummer_fuer_rueckfragen', 'LIKE', $likeContains); |
| 626 | $query->orWith('process.displayNumber', 'LIKE', $likeContains); |
| 627 | }; |
| 628 | if ($orWhere) { |
| 629 | $this->query->orWhere($condition); |
| 630 | } else { |
| 631 | $this->query->where($condition); |
| 632 | } |
| 633 | return $this; |
| 634 | } |
| 635 | |
| 636 | public function addConditionUpcomingOnly(\DateTimeInterface $now) |
| 637 | { |
| 638 | $today = $now->format('Y-m-d'); |
| 639 | $time = $now->format('H:i:s'); |
| 640 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $condition) use ($today, $time) { |
| 641 | $condition |
| 642 | ->andWith('process.Datum', '>', $today) |
| 643 | ->orWith(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $inner) use ($today, $time) { |
| 644 | $inner |
| 645 | ->andWith('process.Datum', '=', $today) |
| 646 | ->andWith('process.Uhrzeit', '>=', $time); |
| 647 | }); |
| 648 | }); |
| 649 | return $this; |
| 650 | } |
| 651 | |
| 652 | public function addOrderByAppointmentDate() |
| 653 | { |
| 654 | $this->query->orderBy('process.Datum', 'ASC'); |
| 655 | $this->query->orderBy('process.Uhrzeit', 'ASC'); |
| 656 | $this->query->orderBy('process.BuergerID', 'ASC'); |
| 657 | return $this; |
| 658 | } |
| 659 | |
| 660 | public function addOrderBySearchRelevance($queryString) |
| 661 | { |
| 662 | $queryString = trim($queryString); |
| 663 | if ($queryString === '') { |
| 664 | return $this; |
| 665 | } |
| 666 | |
| 667 | $terms = $this->parseSearchTerms($queryString); |
| 668 | $primaryTerm = $terms[0]['value'] ?? $queryString; |
| 669 | $escapedLike = $this->escapeLikePatternForSqlLiteral($primaryTerm); |
| 670 | $this->query->orderBy(self::expression( |
| 671 | "CASE |
| 672 | WHEN process.Name LIKE '{$escapedLike} %' OR process.Name = '{$escapedLike}' THEN 0 |
| 673 | WHEN process.Name LIKE '% {$escapedLike}' OR process.Name LIKE '% {$escapedLike} %' THEN 1 |
| 674 | WHEN process.Name LIKE '%{$escapedLike}%' THEN 2 |
| 675 | ELSE 3 |
| 676 | END" |
| 677 | )); |
| 678 | $this->query->orderBy('process.Datum', 'ASC'); |
| 679 | $this->query->orderBy('process.Uhrzeit', 'ASC'); |
| 680 | $this->query->orderBy('process.BuergerID', 'ASC'); |
| 681 | |
| 682 | return $this; |
| 683 | } |
| 684 | |
| 685 | /** |
| 686 | * @return array<int, array{value: string, quoted: bool}> |
| 687 | */ |
| 688 | private function parseSearchTerms(string $queryString): array |
| 689 | { |
| 690 | if ($queryString === '') { |
| 691 | return []; |
| 692 | } |
| 693 | |
| 694 | if (!preg_match_all('/"([^"]+)"|(\S+)/u', $queryString, $matches, PREG_SET_ORDER)) { |
| 695 | return [['value' => $queryString, 'quoted' => false]]; |
| 696 | } |
| 697 | |
| 698 | $terms = []; |
| 699 | foreach ($matches as $match) { |
| 700 | $value = trim($match[1] !== '' ? $match[1] : $match[2]); |
| 701 | if ($value === '') { |
| 702 | continue; |
| 703 | } |
| 704 | $terms[] = [ |
| 705 | 'value' => $value, |
| 706 | 'quoted' => $match[1] !== '', |
| 707 | ]; |
| 708 | } |
| 709 | |
| 710 | return $terms; |
| 711 | } |
| 712 | |
| 713 | private function appendNamePartLikeGroup( |
| 714 | \BO\Zmsbackend\Query\Builder\ConditionBuilder $query, |
| 715 | string $term, |
| 716 | bool $wordBoundaryOnly = false, |
| 717 | bool $includeWordPrefix = false |
| 718 | ): void { |
| 719 | $escaped = $this->escapeLikeValue($term); |
| 720 | $query->orWith('process.Name', 'LIKE', $escaped . ' %'); |
| 721 | $query->orWith('process.Name', 'LIKE', '% ' . $escaped); |
| 722 | $query->orWith('process.Name', 'LIKE', '% ' . $escaped . ' %'); |
| 723 | $query->orWith('process.Name', '=', $term); |
| 724 | if ($wordBoundaryOnly) { |
| 725 | if ($includeWordPrefix) { |
| 726 | $query->orWith('process.Name', 'LIKE', $escaped . '%'); |
| 727 | $query->orWith('process.Name', 'LIKE', '% ' . $escaped . '%'); |
| 728 | } |
| 729 | } else { |
| 730 | $query->orWith('process.Name', 'LIKE', '%' . $escaped . '%'); |
| 731 | } |
| 732 | } |
| 733 | |
| 734 | private function isNumericSearchQuery($queryString): bool |
| 735 | { |
| 736 | return (bool) preg_match('#^\d+$#', $queryString); |
| 737 | } |
| 738 | |
| 739 | private function escapeLikeValue($value): string |
| 740 | { |
| 741 | return str_replace(['\\', '%', '_'], ['\\\\', '\\%', '\\_'], $value); |
| 742 | } |
| 743 | |
| 744 | private function escapeLikePatternForSqlLiteral(string $value): string |
| 745 | { |
| 746 | return $this->escapeSqlStringLiteral($this->escapeLikeValue($value)); |
| 747 | } |
| 748 | |
| 749 | private function escapeSqlStringLiteral(string $value): string |
| 750 | { |
| 751 | return str_replace("'", "''", $value); |
| 752 | } |
| 753 | |
| 754 | public function addConditionName($name, $exactMatching = false) |
| 755 | { |
| 756 | if ($exactMatching) { |
| 757 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($name) { |
| 758 | $query->andWith('process.Name', '=', $name); |
| 759 | }); |
| 760 | } else { |
| 761 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($name) { |
| 762 | $query->andWith('process.Name', 'LIKE', "%$name%"); |
| 763 | }); |
| 764 | } |
| 765 | return $this; |
| 766 | } |
| 767 | |
| 768 | public function addConditionMail($mailAddress, $exactMatching = false) |
| 769 | { |
| 770 | if ($exactMatching) { |
| 771 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($mailAddress) { |
| 772 | $query->andWith('process.Email', '=', $mailAddress); |
| 773 | }); |
| 774 | } else { |
| 775 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($mailAddress) { |
| 776 | $query->andWith('process.Email', 'LIKE', "%$mailAddress%"); |
| 777 | }); |
| 778 | } |
| 779 | return $this; |
| 780 | } |
| 781 | |
| 782 | public function addConditionCustomTextfield($customText, $exactMatching = false) |
| 783 | { |
| 784 | if ($exactMatching) { |
| 785 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($customText) { |
| 786 | $query->andWith('process.custom_text_field', '=', $customText); |
| 787 | }); |
| 788 | } else { |
| 789 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($customText) { |
| 790 | $query->andWith('process.custom_text_field', 'LIKE', "%$customText%"); |
| 791 | }); |
| 792 | } |
| 793 | return $this; |
| 794 | } |
| 795 | |
| 796 | public function addConditionCustomTextfield2($customText2, $exactMatching = false) |
| 797 | { |
| 798 | if ($exactMatching) { |
| 799 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($customText2) { |
| 800 | $query->andWith('process.custom_text_field2', '=', $customText2); |
| 801 | }); |
| 802 | } else { |
| 803 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($customText2) { |
| 804 | $query->andWith('process.custom_text_field2', 'LIKE', "%$customText2%"); |
| 805 | }); |
| 806 | } |
| 807 | return $this; |
| 808 | } |
| 809 | |
| 810 | public function addConditionAmendment($amendment) |
| 811 | { |
| 812 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($amendment) { |
| 813 | $query->andWith('process.Anmerkung', 'LIKE', "%$amendment%"); |
| 814 | }); |
| 815 | return $this; |
| 816 | } |
| 817 | |
| 818 | /** |
| 819 | * Add Requests Join |
| 820 | */ |
| 821 | public function addConditionRequestId($requestId) |
| 822 | { |
| 823 | $this->leftJoin( |
| 824 | new \BO\Zmsbackend\Query\Alias("buergeranliegen", 'buergeranliegen'), |
| 825 | 'buergeranliegen.BuergerID', |
| 826 | '=', |
| 827 | 'process.BuergerID' |
| 828 | ); |
| 829 | $this->query->where('buergeranliegen.AnliegenID', '=', $requestId); |
| 830 | return $this; |
| 831 | } |
| 832 | |
| 833 | public function addConditionScopeNameSearch(string $scopeName) |
| 834 | { |
| 835 | $likeValue = '%' . $this->escapeLikeValue($scopeName) . '%'; |
| 836 | $this->leftJoin( |
| 837 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Query\Scope::TABLE, 'search_scope'), |
| 838 | self::expression( |
| 839 | 'IF(`process`.`AbholortID`, `process`.`AbholortID`, `process`.`StandortID`)' |
| 840 | ), |
| 841 | '=', |
| 842 | 'search_scope.StandortID' |
| 843 | ); |
| 844 | $this->leftJoin( |
| 845 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Provider\Repository\Provider::TABLE, 'search_scope_provider'), |
| 846 | self::expression( |
| 847 | 'search_scope.InfoDienstleisterID = search_scope_provider.id |
| 848 | AND search_scope.source = search_scope_provider.source' |
| 849 | ) |
| 850 | ); |
| 851 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($likeValue) { |
| 852 | $query->orWith('search_scope.Bezeichnung', 'LIKE', $likeValue); |
| 853 | $query->orWith('search_scope.standortinfozeile', 'LIKE', $likeValue); |
| 854 | $query->orWith('search_scope.standortkuerzel', 'LIKE', $likeValue); |
| 855 | $query->orWith('search_scope_provider.name', 'LIKE', $likeValue); |
| 856 | }); |
| 857 | |
| 858 | return $this; |
| 859 | } |
| 860 | |
| 861 | public function addConditionServiceNameSearch(string $serviceName) |
| 862 | { |
| 863 | $likeValue = '%' . $this->escapeLikeValue($serviceName) . '%'; |
| 864 | $this->leftJoin( |
| 865 | new \BO\Zmsbackend\Query\Alias('buergeranliegen', 'search_request_link'), |
| 866 | 'search_request_link.BuergerID', |
| 867 | '=', |
| 868 | 'process.BuergerID' |
| 869 | ); |
| 870 | $this->leftJoin( |
| 871 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Request\Repository\Request::TABLE, 'search_request'), |
| 872 | self::expression( |
| 873 | 'search_request_link.AnliegenID = search_request.id |
| 874 | AND search_request_link.source = search_request.source' |
| 875 | ) |
| 876 | ); |
| 877 | $this->query->where('search_request.name', 'LIKE', $likeValue); |
| 878 | |
| 879 | return $this; |
| 880 | } |
| 881 | |
| 882 | /** |
| 883 | * add condition to get process if deallocation time < now |
| 884 | */ |
| 885 | public function addConditionDeallocate($now) |
| 886 | { |
| 887 | $this->query->where(function (\BO\Zmsbackend\Query\Builder\ConditionBuilder $query) use ($now) { |
| 888 | $query |
| 889 | ->andWith('process.Name', '=', '(abgesagt)') |
| 890 | ->andWith('process.IPTimeStamp', '<', $now->getTimestamp()); |
| 891 | }); |
| 892 | $this->query->orderBy('process.IPTimeStamp', 'ASC'); |
| 893 | return $this; |
| 894 | } |
| 895 | |
| 896 | public function addValuesNewProcess(ProcessEntity $process, $parentProcess = 0, $childProcessCount = 0) |
| 897 | { |
| 898 | $values = [ |
| 899 | 'BuergerID' => $process->id, |
| 900 | 'IPTimeStamp' => $process->createTimestamp, |
| 901 | 'absagecode' => $process->authKey, |
| 902 | 'hatFolgetermine' => $childProcessCount, |
| 903 | 'istFolgeterminvon' => $parentProcess, |
| 904 | 'displayNumber' => $parentProcess === 0 && empty($process->queue['number']) |
| 905 | ? $this->getNewDisplayNumber($process) |
| 906 | : null, |
| 907 | 'wartenummer' => $process->queue['number'] |
| 908 | ]; |
| 909 | if ($process->toProperty()->apiclient->apiClientID->isAvailable()) { |
| 910 | $values['apiClientID'] = $process->apiclient->apiClientID; |
| 911 | } |
| 912 | if (isset($process->isTicketprinter) && $process->isTicketprinter) { |
| 913 | $values['is_ticketprinter'] = 1; |
| 914 | } |
| 915 | $this->addValues($values); |
| 916 | } |
| 917 | |
| 918 | public function getNewDisplayNumber($process) |
| 919 | { |
| 920 | if (empty($process->scope->getPreference('queue', 'displayNumberPrefix'))) { |
| 921 | return $process->id; |
| 922 | } |
| 923 | |
| 924 | $newDisplayNumber = $process->scope->getPreference('queue', 'displayNumberPrefix') . str_pad( |
| 925 | (new ScopeEntity())->readDisplayNumberUpdated($process->scope->id), |
| 926 | 4, |
| 927 | '0', |
| 928 | STR_PAD_LEFT |
| 929 | ); |
| 930 | |
| 931 | if ( |
| 932 | $this->checkIfDisplayNumberOnSameDateExists( |
| 933 | $process->scope->id, |
| 934 | $newDisplayNumber, |
| 935 | \DateTime::createFromFormat('U', (int) $process->getFirstAppointment()->date) |
| 936 | ) |
| 937 | ) { |
| 938 | return $this->getNewDisplayNumber($process); |
| 939 | } |
| 940 | |
| 941 | return $newDisplayNumber; |
| 942 | } |
| 943 | |
| 944 | public function checkIfDisplayNumberOnSameDateExists($scopeId, $displayNumber, $date): bool |
| 945 | { |
| 946 | $processWithDisplayNumber = (new \BO\Zmsbackend\Process\Service\Process())->readProcessWithSameDayAndDisplayNumber( |
| 947 | $scopeId, |
| 948 | $displayNumber, |
| 949 | $date->format('Y-m-d') |
| 950 | ); |
| 951 | |
| 952 | return !empty($processWithDisplayNumber->getId()); |
| 953 | } |
| 954 | |
| 955 | public function addValuesUpdateProcess( |
| 956 | ProcessEntity $process, |
| 957 | \DateTimeInterface $dateTime, |
| 958 | $parentProcess = 0, |
| 959 | $previousStatus = null |
| 960 | ) { |
| 961 | $this->addValuesIPAdress($process); |
| 962 | if (0 === $parentProcess) { |
| 963 | $this->addValuesClientData($process); |
| 964 | $this->addProcessingTimeData($process, $dateTime, $previousStatus); |
| 965 | $this->addValuesQueueData($process); |
| 966 | $this->addValuesWaitingTimeData($process, $previousStatus); |
| 967 | $this->addValuesWayTimeData($process); |
| 968 | } |
| 969 | if ($process->isWithAppointment()) { |
| 970 | $this->addValuesFollowingProcessData($process, $parentProcess); |
| 971 | } |
| 972 | $this->addValuesWasMissed($process); |
| 973 | $this->addValuesPriority($process); |
| 974 | $this->addValuesStatusData($process, $dateTime); |
| 975 | $this->addValuesExternalUserId($process); |
| 976 | } |
| 977 | |
| 978 | public function addValuesIPAdress(ProcessEntity $process) |
| 979 | { |
| 980 | $data = array(); |
| 981 | $data['IPAdresse'] = $process->createIP; |
| 982 | $this->addValues($data); |
| 983 | } |
| 984 | |
| 985 | public function addValuesFollowingProcessData($process, $parentProcess) |
| 986 | { |
| 987 | $data = array(); |
| 988 | if (0 === $parentProcess) { |
| 989 | $data['hatFolgetermine'] = (1 <= $process->getFirstAppointment()->getSlotCount()) ? |
| 990 | $process->getFirstAppointment()->getSlotCount() - 1 : |
| 991 | 0; |
| 992 | } else { |
| 993 | $data['Name'] = '(Folgetermin)'; |
| 994 | } |
| 995 | $this->addValues($data); |
| 996 | } |
| 997 | |
| 998 | public function addValuesAppointmentData( |
| 999 | ProcessEntity $process |
| 1000 | ) { |
| 1001 | $data = array(); |
| 1002 | $appointment = $process->getFirstAppointment(); |
| 1003 | $datetime = $appointment->toDateTime(); |
| 1004 | $data['Datum'] = $datetime->format('Y-m-d'); |
| 1005 | $data['Uhrzeit'] = $datetime->format('H:i:s'); |
| 1006 | $this->addValues($data); |
| 1007 | } |
| 1008 | |
| 1009 | public function addValuesScopeData( |
| 1010 | ProcessEntity $process |
| 1011 | ) { |
| 1012 | $data = array(); |
| 1013 | $data['StandortID'] = $process->getScopeId(); |
| 1014 | $this->addValues($data); |
| 1015 | } |
| 1016 | |
| 1017 | public function addValuesStatusData(ProcessEntity $process, \DateTimeInterface $dateTime) |
| 1018 | { |
| 1019 | $data = array(); |
| 1020 | $data['vorlaeufigeBuchung'] = ($process->status == 'reserved') ? 1 : 0; |
| 1021 | $data['aufruferfolgreich'] = ($process->status == 'processing') ? 1 : 0; |
| 1022 | if ($process->status == 'called') { |
| 1023 | $data['parked'] = 0; |
| 1024 | $data['nicht_erschienen'] = 0; |
| 1025 | } |
| 1026 | if ($process->status == 'pending') { |
| 1027 | $data['AbholortID'] = $process->scope->id; |
| 1028 | $data['Abholer'] = 1; |
| 1029 | $data['nicht_erschienen'] = 0; |
| 1030 | $data['parked'] = 0; |
| 1031 | } |
| 1032 | if ($process->status == 'queued') { |
| 1033 | $data['nicht_erschienen'] = 0; |
| 1034 | $data['parked'] = 0; |
| 1035 | if ( |
| 1036 | $process->hasArrivalTime() && |
| 1037 | (isset($process->queue->withAppointment) && $process->queue->withAppointment) |
| 1038 | ) { |
| 1039 | $data['wsm_aufnahmezeit'] = $dateTime->format('H:i:s'); |
| 1040 | } |
| 1041 | } |
| 1042 | if ($process->status == 'missed') { |
| 1043 | $data['nicht_erschienen'] = 1; |
| 1044 | } |
| 1045 | if ($process->status == 'parked') { |
| 1046 | $data['parked'] = 1; |
| 1047 | } |
| 1048 | if ($process->status == 'confirmed') { |
| 1049 | $data['bestaetigt'] = 1; |
| 1050 | } |
| 1051 | if ($process->status == 'preconfirmed') { |
| 1052 | $data['bestaetigt'] = 0; |
| 1053 | } |
| 1054 | $data['status'] = $process->status; |
| 1055 | $data['parkedBy'] = $process->getParkedBy(); |
| 1056 | |
| 1057 | $this->addValues($data); |
| 1058 | } |
| 1059 | |
| 1060 | protected function addValuesClientData($process) |
| 1061 | { |
| 1062 | $data = array(); |
| 1063 | $client = $process->getFirstClient(); |
| 1064 | if ($client && $client->hasFamilyName()) { |
| 1065 | $data['Name'] = $client->familyName; |
| 1066 | } |
| 1067 | if ($client && $client->hasEmail()) { |
| 1068 | $data['EMail'] = $client->email; |
| 1069 | } |
| 1070 | if ($client && $client->offsetExists('telephone')) { |
| 1071 | $data['telefonnummer_fuer_rueckfragen'] = $client->telephone; |
| 1072 | $data['Telefonnummer'] = $client->telephone; // to stay compatible with ZMS1 |
| 1073 | } |
| 1074 | if ($client && $client->offsetExists('emailSendCount')) { |
| 1075 | $data['EMailverschickt'] = ('-1' == $client->emailSendCount) ? 0 : $client->emailSendCount; |
| 1076 | } |
| 1077 | $data['Anmerkung'] = $process->getAmendment(); |
| 1078 | $data['custom_text_field'] = $process->getCustomTextfield(); |
| 1079 | $data['custom_text_field2'] = $process->getCustomTextfield2(); |
| 1080 | $data['zustimmung_kundenbefragung'] = ($client->surveyAccepted) ? 1 : 0; |
| 1081 | $data['Erinnerungszeitpunkt'] = $process->getReminderTimestamp(); |
| 1082 | $data['AnzahlPersonen'] = $process->getClients()->count(); |
| 1083 | $this->addValues($data); |
| 1084 | } |
| 1085 | |
| 1086 | public function addValueDisplayNumber($process) |
| 1087 | { |
| 1088 | $data['displayNumber'] = $process->displayNumber; |
| 1089 | $this->addValues($data); |
| 1090 | } |
| 1091 | |
| 1092 | protected function addProcessingTimeData($process, \DateTimeInterface $dateTime, $previousStatus = null) |
| 1093 | { |
| 1094 | $data = array(); |
| 1095 | $timeoutTime = null; |
| 1096 | $finishTime = null; |
| 1097 | |
| 1098 | if ( |
| 1099 | isset($previousStatus) && |
| 1100 | (($process->status == 'called' && $previousStatus == 'called') || |
| 1101 | ($process->status == 'processing' && $previousStatus == 'processing')) |
| 1102 | ) { |
| 1103 | $timeoutTime = $dateTime->format('Y-m-d H:i:s'); |
| 1104 | $data['timeoutTime'] = $timeoutTime; |
| 1105 | } elseif ($process->status == 'processing') { |
| 1106 | $showUpTime = $dateTime->format('Y-m-d H:i:s'); |
| 1107 | $data['showUpTime'] = $showUpTime; |
| 1108 | } elseif ($process->status == 'finished') { |
| 1109 | $finishTime = $dateTime->format('Y-m-d H:i:s'); |
| 1110 | $data['finishTime'] = $finishTime; |
| 1111 | } elseif ( |
| 1112 | $process->status == 'queued' |
| 1113 | && isset($previousStatus) |
| 1114 | && in_array($previousStatus, ['called', 'processing'], true) |
| 1115 | ) { |
| 1116 | $data['showUpTime'] = null; |
| 1117 | $data['timeoutTime'] = null; |
| 1118 | } |
| 1119 | |
| 1120 | |
| 1121 | if (isset($finishTime) && isset($process->showUpTime)) { |
| 1122 | $showUpDateTime = new \DateTime($process->showUpTime); |
| 1123 | $finishTime = new \DateTime($finishTime); |
| 1124 | |
| 1125 | $processingTimeStr = $process->getProcessingTime(); |
| 1126 | $previousProcessingTimeInSeconds = 0; // Default to 0 if not set |
| 1127 | |
| 1128 | if (!empty($processingTimeStr)) { |
| 1129 | // Assume the format is HH:MM:SS and parse it |
| 1130 | list($hours, $minutes, $seconds) = explode(':', $processingTimeStr); |
| 1131 | // Convert hours, minutes, and seconds to total seconds |
| 1132 | $previousProcessingTimeInSeconds = (int)$hours * 3600 + (int)$minutes * 60 + (int)$seconds; |
| 1133 | } |
| 1134 | |
| 1135 | $interval = $showUpDateTime->diff($finishTime); |
| 1136 | $totalSeconds = ($interval->days * 24 * 60 * 60) + ($interval->h * 60 * 60) + ($interval->i * 60) + $interval->s; |
| 1137 | |
| 1138 | $totalSeconds += $previousProcessingTimeInSeconds; |
| 1139 | |
| 1140 | $hours = intdiv($totalSeconds, 3600); |
| 1141 | $minutes = intdiv($totalSeconds % 3600, 60); |
| 1142 | $seconds = $totalSeconds % 60; |
| 1143 | |
| 1144 | $data['processing_time'] = sprintf('%02d:%02d:%02d', $hours, $minutes, $seconds); |
| 1145 | } elseif (isset($timeoutTime) && isset($process->showUpTime)) { |
| 1146 | $showUpDateTime = new \DateTime($process->showUpTime); |
| 1147 | $timeoutDateTime = new \DateTime($timeoutTime); |
| 1148 | $processingTimeStr = $process->getProcessingTime(); |
| 1149 | |
| 1150 | $previousProcessingTimeInSeconds = 0; // Default to 0 if not set |
| 1151 | if (!empty($processingTimeStr)) { |
| 1152 | // Assume the format is HH:MM:SS and parse it |
| 1153 | list($hours, $minutes, $seconds) = explode(':', $processingTimeStr); |
| 1154 | // Convert hours, minutes, and seconds to total seconds |
| 1155 | $previousProcessingTimeInSeconds = (int)$hours * 3600 + (int)$minutes * 60 + (int)$seconds; |
| 1156 | } |
| 1157 | $interval = $showUpDateTime->diff($timeoutDateTime); |
| 1158 | $totalSeconds = ($interval->days * 24 * 60 * 60) + ($interval->h * 60 * 60) + ($interval->i * 60) + $interval->s; |
| 1159 | |
| 1160 | $totalSeconds += $previousProcessingTimeInSeconds; |
| 1161 | |
| 1162 | $hours = intdiv($totalSeconds, 3600); |
| 1163 | $minutes = intdiv($totalSeconds % 3600, 60); |
| 1164 | $seconds = $totalSeconds % 60; |
| 1165 | |
| 1166 | $data['processing_time'] = sprintf('%02d:%02d:%02d', $hours, $minutes, $seconds); |
| 1167 | } |
| 1168 | |
| 1169 | $this->addValues($data); |
| 1170 | } |
| 1171 | |
| 1172 | protected function addValuesQueueData($process) |
| 1173 | { |
| 1174 | $data = array(); |
| 1175 | $appointmentTime = $process->getFirstAppointment()->toDateTime()->format('H:i:s'); |
| 1176 | |
| 1177 | if (isset($process->queue['callCount'])) { |
| 1178 | $data['AnzahlAufrufe'] = (int) $process->queue['callCount']; |
| 1179 | } |
| 1180 | if (isset($process->queue['callTime']) && $process->queue['callTime']) { |
| 1181 | $data['aufrufzeit'] = (new \DateTimeImmutable()) |
| 1182 | ->setTimestamp($process->queue['callTime'])->format('H:i:s'); |
| 1183 | } |
| 1184 | if (isset($process->queue['lastCallTime']) && $process->queue['lastCallTime']) { |
| 1185 | $data['Timestamp'] = (new \DateTimeImmutable()) |
| 1186 | ->setTimestamp($process->queue['lastCallTime'])->format('H:i:s'); |
| 1187 | } |
| 1188 | if (isset($process->queue['arrivalTime']) && $process->queue['arrivalTime']) { |
| 1189 | $data['wsm_aufnahmezeit'] = (new \DateTimeImmutable()) |
| 1190 | ->setTimestamp($process->queue['arrivalTime'])->format('H:i:s'); |
| 1191 | } |
| 1192 | if (isset($data['wsm_aufnahmezeit']) && $data['wsm_aufnahmezeit'] == $appointmentTime) { |
| 1193 | // Do not save arrivalTime if it is an appointment |
| 1194 | $data['wsm_aufnahmezeit'] = 0; |
| 1195 | } |
| 1196 | $this->addValues($data); |
| 1197 | } |
| 1198 | |
| 1199 | protected function addValuesWaitingTimeData(ProcessEntity $process, $previousStatus = null) |
| 1200 | { |
| 1201 | $data = array(); |
| 1202 | $hasWaitingTimeAlready = ( |
| 1203 | isset($process->queue->waitingTime) |
| 1204 | && $process->queue->waitingTime |
| 1205 | && $process->queue->waitingTime !== '00:00:00' |
| 1206 | ); |
| 1207 | |
| 1208 | if ( |
| 1209 | !$hasWaitingTimeAlready |
| 1210 | && ( |
| 1211 | ( |
| 1212 | // Szenario 1: Vorheriger Status ist queued, missed oder confirmed und aktueller Status ist called |
| 1213 | in_array($previousStatus, ['queued', 'missed', 'confirmed']) |
| 1214 | && $process->status == 'called' |
| 1215 | && ( |
| 1216 | ( |
| 1217 | isset($process->queue->callCount) |
| 1218 | && $process->queue->callCount <= 0 |
| 1219 | ) |
| 1220 | || ( |
| 1221 | ($previousStatus === 'queued' || $previousStatus === 'confirmed') |
| 1222 | && ( |
| 1223 | !isset($process->queue->callTime) |
| 1224 | || (int) $process->queue->callTime === 0 |
| 1225 | ) |
| 1226 | ) |
| 1227 | ) |
| 1228 | ) |
| 1229 | || |
| 1230 | ( |
| 1231 | // Szenario 2: Vorheriger Status ist missed, aktueller Status ist queued, |
| 1232 | // es gibt den Hinweis wasMissed und die Queue sowie waitingTime sind gesetzt |
| 1233 | $previousStatus == 'missed' |
| 1234 | && $process->status == 'queued' |
| 1235 | && !empty($process->wasMissed) |
| 1236 | && isset($process->queue) |
| 1237 | && isset($process->queue->waitingTime) |
| 1238 | ) |
| 1239 | ) |
| 1240 | ) { |
| 1241 | $wartezeitInSeconds = $process->getWaitedSeconds(); |
| 1242 | $wartezeitInSeconds = $wartezeitInSeconds > 0 ? $wartezeitInSeconds : 0; |
| 1243 | |
| 1244 | // Convert total seconds into HH:MM:SS format |
| 1245 | $hours = intdiv($wartezeitInSeconds, 3600); |
| 1246 | $minutes = intdiv($wartezeitInSeconds % 3600, 60); |
| 1247 | $seconds = $wartezeitInSeconds % 60; |
| 1248 | |
| 1249 | $data['waiting_time'] = sprintf('%02d:%02d:%02d', $hours, $minutes, $seconds); |
| 1250 | } |
| 1251 | |
| 1252 | $this->addValues($data); |
| 1253 | } |
| 1254 | |
| 1255 | |
| 1256 | protected function addValuesWayTimeData(ProcessEntity $process) |
| 1257 | { |
| 1258 | $data = array(); |
| 1259 | if ($process->status == 'processing') { |
| 1260 | $wayTimeInSeconds = max(0, (int) $process->getWaySeconds()); |
| 1261 | $hours = intdiv($wayTimeInSeconds, 3600); |
| 1262 | $minutes = intdiv($wayTimeInSeconds % 3600, 60); |
| 1263 | $seconds = $wayTimeInSeconds % 60; |
| 1264 | $data['way_time'] = sprintf('%02d:%02d:%02d', $hours, $minutes, $seconds); |
| 1265 | } |
| 1266 | $this->addValues($data); |
| 1267 | } |
| 1268 | |
| 1269 | protected function addValuesWasMissed($process) |
| 1270 | { |
| 1271 | $data = [ |
| 1272 | 'wasMissed' => $process->wasMissed ? 1 : 0, |
| 1273 | ]; |
| 1274 | |
| 1275 | $this->addValues($data); |
| 1276 | return $this; |
| 1277 | } |
| 1278 | |
| 1279 | protected function addValuesPriority($process) |
| 1280 | { |
| 1281 | $data = [ |
| 1282 | 'priority' => $process->priority, |
| 1283 | ]; |
| 1284 | |
| 1285 | $this->addValues($data); |
| 1286 | return $this; |
| 1287 | } |
| 1288 | |
| 1289 | protected function addValuesExternalUserId($process) |
| 1290 | { |
| 1291 | $data = [ |
| 1292 | 'external_user_id' => $process->externalUserId, |
| 1293 | ]; |
| 1294 | |
| 1295 | $this->addValues($data); |
| 1296 | return $this; |
| 1297 | } |
| 1298 | |
| 1299 | #[\Override] |
| 1300 | public function postProcess($data) |
| 1301 | { |
| 1302 | $data[$this->getPrefixed("appointments__0__date")] = |
| 1303 | strtotime($data[$this->getPrefixed("appointments__0__date")]); |
| 1304 | if ('00:00:00' != $data[$this->getPrefixed("queue__callTime")]) { |
| 1305 | $time = explode(':', $data[$this->getPrefixed("queue__callTime")]); |
| 1306 | $data[$this->getPrefixed("queue__callTime")] = (new \DateTimeImmutable()) |
| 1307 | ->setTimestamp($data[$this->getPrefixed("appointments__0__date")]) |
| 1308 | ->setTime($time[0], $time[1], $time[2]) |
| 1309 | ->getTimestamp(); |
| 1310 | } else { |
| 1311 | $data[$this->getPrefixed("queue__callTime")] = 0; |
| 1312 | } |
| 1313 | if ('00:00:00' != $data[$this->getPrefixed("queue__lastCallTime")]) { |
| 1314 | $time = explode(':', $data[$this->getPrefixed("queue__lastCallTime")]); |
| 1315 | $data[$this->getPrefixed("queue__lastCallTime")] = (new \DateTimeImmutable()) |
| 1316 | ->setTimestamp($data[$this->getPrefixed("appointments__0__date")]) |
| 1317 | ->setTime($time[0], $time[1], $time[2]) |
| 1318 | ->getTimestamp(); |
| 1319 | } else { |
| 1320 | $data[$this->getPrefixed("queue__lastCallTime")] = 0; |
| 1321 | } |
| 1322 | $data[$this->getPrefixed("queue__arrivalTime")] = |
| 1323 | strtotime($data[$this->getPrefixed("queue__arrivalTime")]); |
| 1324 | if ( |
| 1325 | isset($data[$this->getPrefixed('scope__provider__data')]) |
| 1326 | && $data[$this->getPrefixed('scope__provider__data')] |
| 1327 | ) { |
| 1328 | $data[$this->getPrefixed('scope__provider__data')] = |
| 1329 | json_decode($data[$this->getPrefixed('scope__provider__data')], true); |
| 1330 | } |
| 1331 | if (isset($data[$this->getPrefixed('__clientsCount')])) { |
| 1332 | $clientsCount = $data[$this->getPrefixed('__clientsCount')]; |
| 1333 | unset($data[$this->getPrefixed('__clientsCount')]); |
| 1334 | while (--$clientsCount > 0) { |
| 1335 | $data[$this->getPrefixed('clients__' . $clientsCount . '__familyName')] = 'Unbekannt'; |
| 1336 | } |
| 1337 | } |
| 1338 | $data[$this->getPrefixed("lastChange")] = |
| 1339 | (new \DateTimeImmutable($data[$this->getPrefixed("lastChange")] . |
| 1340 | \BO\Zmsbackend\Connection\Select::$connectionTimezone))->getTimestamp(); |
| 1341 | return $data; |
| 1342 | } |
| 1343 | |
| 1344 | public function removeDuplicates() |
| 1345 | { |
| 1346 | $this->query->groupBy('process.BuergerID'); |
| 1347 | return $this; |
| 1348 | } |
| 1349 | |
| 1350 | #[\Override] |
| 1351 | protected function addRequiredJoins() |
| 1352 | { |
| 1353 | if ($this->shouldLoadEntity('processuser')) { |
| 1354 | $this->leftJoin( |
| 1355 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Useraccount\Repository\Useraccount::TABLE, 'processuser'), |
| 1356 | 'process.NutzerID', |
| 1357 | '=', |
| 1358 | 'processuser.NutzerID' |
| 1359 | ); |
| 1360 | } |
| 1361 | |
| 1362 | if ($this->shouldLoadEntity('processscope')) { |
| 1363 | $this->leftJoin( |
| 1364 | new \BO\Zmsbackend\Query\Alias(\BO\Zmsbackend\Query\Scope::TABLE, 'processscope'), |
| 1365 | 'process.StandortID', |
| 1366 | '=', |
| 1367 | 'processscope.StandortID' |
| 1368 | ); |
| 1369 | } |
| 1370 | } |
| 1371 | |
| 1372 | public function addConditionExternalUserId(string $externalUserId) |
| 1373 | { |
| 1374 | $this->query->where('process.external_user_id', '=', $externalUserId); |
| 1375 | return $this; |
| 1376 | } |
| 1377 | } |