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| ExchangeWaitingscope | |
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| readSubjectList | |
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| readPeriodList | |
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| readByDateTime | |
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| 1 | <?php |
| 2 | |
| 3 | namespace BO\Zmsdb; |
| 4 | |
| 5 | use BO\Zmsentities\Exchange; |
| 6 | |
| 7 | class ExchangeWaitingscope extends Base implements Interfaces\ExchangeSubject |
| 8 | { |
| 9 | public function readEntity( |
| 10 | $subjectid, |
| 11 | \DateTimeInterface $datestart, |
| 12 | \DateTimeInterface $dateend, |
| 13 | $period = 'day' |
| 14 | ) { |
| 15 | $scope = (new Scope())->readEntity($subjectid); |
| 16 | $entity = new Exchange(); |
| 17 | $entity['title'] = "Wartestatistik " . $scope->contact->name . " " . $scope->shortName; |
| 18 | $entity->setPeriod($datestart, $dateend, $period); |
| 19 | $entity->addDictionaryEntry('subjectid', 'string', 'ID of a scope', 'scope.id'); |
| 20 | $entity->addDictionaryEntry('date', 'string', 'date of report entry'); |
| 21 | $entity->addDictionaryEntry('hour', 'string', 'hour of report entry'); |
| 22 | $entity->addDictionaryEntry('waitingcount', 'number', 'amount of waiting spontaneous clients'); |
| 23 | $entity->addDictionaryEntry('waitingtime', 'number', 'real waitingtime for spontaneous clients'); |
| 24 | $entity->addDictionaryEntry('waytime', 'number', 'real waytime for spontaneous clients'); |
| 25 | $entity->addDictionaryEntry('waitingcalculated', 'number', 'calculated waitingtime for spontaneous clients'); |
| 26 | $entity->addDictionaryEntry('waitingcount_termin', 'number', 'amount of waiting clients with termin'); |
| 27 | $entity->addDictionaryEntry('waitingtime_termin', 'number', 'real waitingtime with termin'); |
| 28 | $entity->addDictionaryEntry('waytime_termin', 'number', 'real waytime with appointment'); |
| 29 | $entity->addDictionaryEntry('waitingcalculated_termin', 'number', 'calculated waitingtime with termin'); |
| 30 | $subjectIdList = explode(',', $subjectid); |
| 31 | |
| 32 | foreach ($subjectIdList as $subjectid) { |
| 33 | $raw = $this |
| 34 | ->getReader() |
| 35 | ->fetchAll( |
| 36 | constant("\BO\Zmsdb\Query\ExchangeWaitingscope::QUERY_READ_" . strtoupper($period)), |
| 37 | [ |
| 38 | 'scopeid' => $subjectid, |
| 39 | 'datestart' => $datestart->format('Y-m-d'), |
| 40 | 'dateend' => $dateend->format('Y-m-d') |
| 41 | ] |
| 42 | ); |
| 43 | |
| 44 | foreach ($raw as $entry) { |
| 45 | foreach (range(0, 23) as $hour) { |
| 46 | $entity->addDataSet([ |
| 47 | $subjectid, |
| 48 | $entry['datum'], |
| 49 | $hour, |
| 50 | $entry[sprintf('wartende_ab_%02s_spontan', $hour)], |
| 51 | $entry[sprintf('echte_zeit_ab_%02s_spontan', $hour)], |
| 52 | $entry[sprintf('wegezeit_ab_%02s_spontan', $hour)], |
| 53 | $entry[sprintf('zeit_ab_%02s_spontan', $hour)], |
| 54 | $entry[sprintf('wartende_ab_%02s_termin', $hour)], |
| 55 | $entry[sprintf('echte_zeit_ab_%02s_termin', $hour)], |
| 56 | $entry[sprintf('wegezeit_ab_%02s_termin', $hour)], |
| 57 | $entry[sprintf('zeit_ab_%02s_termin', $hour)], |
| 58 | ]); |
| 59 | } |
| 60 | } |
| 61 | } |
| 62 | return $entity; |
| 63 | } |
| 64 | |
| 65 | public function readSubjectList() |
| 66 | { |
| 67 | $raw = $this->getReader()->fetchAll(Query\ExchangeWaitingscope::QUERY_SUBJECTS, []); |
| 68 | $entity = new Exchange(); |
| 69 | $entity['title'] = "Wartestatistik"; |
| 70 | $entity->setPeriod(new \DateTimeImmutable(), new \DateTimeImmutable()); |
| 71 | $entity->addDictionaryEntry('subject', 'string', 'Standort ID', 'scope.id'); |
| 72 | $entity->addDictionaryEntry('periodstart', 'string', 'Datum von'); |
| 73 | $entity->addDictionaryEntry('periodend', 'string', 'Datum bis'); |
| 74 | $entity->addDictionaryEntry('description', 'string', 'Standort Beschreibung'); |
| 75 | foreach ($raw as $entry) { |
| 76 | $entity->addDataSet(array_values($entry)); |
| 77 | } |
| 78 | return $entity; |
| 79 | } |
| 80 | |
| 81 | public function readPeriodList($subjectid, $period = 'day') |
| 82 | { |
| 83 | $scope = (new Scope())->readEntity($subjectid); |
| 84 | $entity = new Exchange(); |
| 85 | $entity['title'] = "Wartestatistik " . $scope->contact->name . " " . $scope->shortName; |
| 86 | $entity->setPeriod(new \DateTimeImmutable(), new \DateTimeImmutable(), $period); |
| 87 | $entity->addDictionaryEntry('period'); |
| 88 | |
| 89 | $montsList = $this->getReader()->fetchAll( |
| 90 | constant("\BO\Zmsdb\Query\ExchangeWaitingscope::QUERY_PERIODLIST_MONTH"), |
| 91 | [ |
| 92 | 'scopeid' => $subjectid, |
| 93 | ] |
| 94 | ); |
| 95 | $raw = []; |
| 96 | foreach ($montsList as $month) { |
| 97 | $date = new \DateTimeImmutable($month['date']); |
| 98 | $raw[$date->format('Y')][] = $month['date']; |
| 99 | rsort($raw[$date->format('Y')]); |
| 100 | } |
| 101 | krsort($raw); |
| 102 | |
| 103 | foreach ($raw as $year => $months) { |
| 104 | $entity->addDataSet([$year]); |
| 105 | foreach ($months as $month) { |
| 106 | $entity->addDataSet([$month]); |
| 107 | } |
| 108 | } |
| 109 | return $entity; |
| 110 | } |
| 111 | |
| 112 | /** |
| 113 | * fetch entry by scope and date or create an entry, if it does not exists |
| 114 | * the returned entry is save for updating |
| 115 | */ |
| 116 | public function readByDateTime( |
| 117 | \BO\Zmsentities\Scope $scope, |
| 118 | \DateTimeInterface $date, |
| 119 | bool $isWithAppointment = false |
| 120 | ) { |
| 121 | $sql = Query\ExchangeWaitingscope::getQuerySelectByDateTime($date, $isWithAppointment); |
| 122 | $existingEntry = $this->getReader()->fetchOne( |
| 123 | $sql, |
| 124 | [ |
| 125 | 'scopeid' => $scope->id, |
| 126 | 'date' => $date->format('Y-m-d'), |
| 127 | 'hour' => $date->format('H') |
| 128 | ] |
| 129 | ); |
| 130 | if (!$existingEntry) { |
| 131 | $this->perform( |
| 132 | Query\ExchangeWaitingscope::QUERY_CREATE, |
| 133 | [ |
| 134 | 'scopeid' => $scope->id, |
| 135 | 'date' => $date->format('Y-m-d'), |
| 136 | ] |
| 137 | ); |
| 138 | $existingEntry = $this->readByDateTime($scope, $date, $isWithAppointment); |
| 139 | } |
| 140 | return $existingEntry; |
| 141 | } |
| 142 | |
| 143 | /** |
| 144 | * Write calculated waiting time and count of queued processes into statistic |
| 145 | */ |
| 146 | public function writeWaitingTimeCalculated( |
| 147 | \BO\Zmsentities\Scope $scope, |
| 148 | \DateTimeInterface $now, |
| 149 | bool $isWithAppointment = false |
| 150 | ) { |
| 151 | if ($now > (new \DateTime())) { |
| 152 | return $this; |
| 153 | } |
| 154 | |
| 155 | $queueList = (new Scope())->readQueueListWithWaitingTime($scope, $now); |
| 156 | |
| 157 | $existingEntry = $this->readByDateTime($scope, $now, $isWithAppointment); |
| 158 | $queueEntry = $queueList->getFakeOrLastWaitingnumber(); |
| 159 | $waitingCalculated = $existingEntry['waitingcalculated'] > $queueEntry['waitingTimeEstimate'] ? |
| 160 | $existingEntry['waitingcalculated'] |
| 161 | : $queueEntry['waitingTimeEstimate']; |
| 162 | |
| 163 | $this->perform( |
| 164 | Query\ExchangeWaitingscope::getQueryUpdateByDateTime($now, $isWithAppointment), |
| 165 | [ |
| 166 | 'waitingcalculated' => $waitingCalculated, |
| 167 | 'waitingcount' => $existingEntry['waitingcount'], |
| 168 | 'waitingtime' => $existingEntry['waitingtime'], |
| 169 | 'waytime' => $existingEntry['waytime'], |
| 170 | 'scopeid' => $scope->id, |
| 171 | 'date' => $now->format('Y-m-d'), |
| 172 | 'hour' => $now->format('H') |
| 173 | ] |
| 174 | ); |
| 175 | return $this; |
| 176 | } |
| 177 | |
| 178 | /** |
| 179 | * Write real waiting time into statistics |
| 180 | */ |
| 181 | public function writeWaitingTime( |
| 182 | \BO\Zmsentities\Process $process, |
| 183 | \DateTimeInterface $now |
| 184 | ) { |
| 185 | if ($now > (new \DateTime())) { |
| 186 | return $this; |
| 187 | } |
| 188 | |
| 189 | $waitingTime = $process->getWaitedMinutes($now); |
| 190 | $wayTime = $process->getWayMinutes($now); |
| 191 | $existingEntry = $this->readByDateTime( |
| 192 | $process->scope, |
| 193 | $process->getArrivalTime($now), |
| 194 | $process->isWithAppointment() |
| 195 | ); |
| 196 | $waitingTime = $existingEntry['waitingtime'] > $waitingTime ? $existingEntry['waitingtime'] : $waitingTime; |
| 197 | $wayTime = $existingEntry['waytime'] > $wayTime ? $existingEntry['waytime'] : $wayTime; |
| 198 | $this->perform( |
| 199 | Query\ExchangeWaitingscope::getQueryUpdateByDateTime( |
| 200 | $process->getArrivalTime($now), |
| 201 | $process->isWithAppointment() |
| 202 | ), |
| 203 | [ |
| 204 | 'waitingcalculated' => $existingEntry['waitingcalculated'], |
| 205 | 'waitingcount' => $existingEntry['waitingcount'], |
| 206 | 'waitingtime' => $waitingTime, |
| 207 | 'waytime' => $wayTime, |
| 208 | 'scopeid' => $process->scope->id, |
| 209 | 'date' => $now->format('Y-m-d'), |
| 210 | 'hour' => $now->format('H') |
| 211 | ] |
| 212 | ); |
| 213 | return $this; |
| 214 | } |
| 215 | |
| 216 | public function updateWaitingStatistics( |
| 217 | \BO\Zmsentities\Process $process, |
| 218 | \DateTimeInterface $now |
| 219 | ) { |
| 220 | if ($now > (new \DateTime())) { |
| 221 | return $this; |
| 222 | } |
| 223 | |
| 224 | $newWaitingTime = $process->getWaitedMinutes($now); |
| 225 | $newWayTime = $process->getWayMinutes($now); |
| 226 | |
| 227 | $existingEntry = $this->readByDateTime( |
| 228 | $process->scope, |
| 229 | $process->getArrivalTime($now), |
| 230 | $process->isWithAppointment() |
| 231 | ); |
| 232 | |
| 233 | $waitingCount = $existingEntry['waitingcount'] + 1; |
| 234 | |
| 235 | $averageWaitingTime = ($existingEntry['waitingtime'] * $existingEntry['waitingcount'] + $newWaitingTime) / $waitingCount; |
| 236 | $averageWayTime = ($existingEntry['waytime'] * $existingEntry['waitingcount'] + $newWayTime) / $waitingCount; |
| 237 | |
| 238 | $this->perform( |
| 239 | Query\ExchangeWaitingscope::getQueryUpdateByDateTime( |
| 240 | $process->getArrivalTime($now), |
| 241 | $process->isWithAppointment() |
| 242 | ), |
| 243 | [ |
| 244 | 'waitingcalculated' => $existingEntry['waitingcalculated'], |
| 245 | 'waitingcount' => $waitingCount, |
| 246 | 'waitingtime' => $averageWaitingTime, |
| 247 | 'waytime' => $averageWayTime, |
| 248 | 'scopeid' => $process->scope->id, |
| 249 | 'date' => $now->format('Y-m-d'), |
| 250 | 'hour' => $now->format('H') |
| 251 | ] |
| 252 | ); |
| 253 | |
| 254 | return $this; |
| 255 | } |
| 256 | } |